Frequently Asked Questions

We ship all orders within 1-2 business days from our US warehouse. Standard shipping takes 3-5 business days within the continental US. Expedited shipping (1-2 business days) is available at checkout. You'll receive a tracking number via email as soon as your order ships.

Yes! All orders over $50 qualify for free standard shipping within the US. For orders under $50, a flat rate of $5.99 applies. International shipping rates are calculated at checkout based on destination.

We process orders quickly, but if you need to make changes, contact us at support@rawlifemd.com within 1 hour of placing your order. Once an order has shipped, we cannot modify it, but you can return it under our 30-day guarantee.

Currently we ship within the United States. We're working on expanding to Canada, UK, and Australia soon. Sign up for our newsletter to be notified when international shipping becomes available.

Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order anytime at RawLife.com/pages/track-order by entering your order number and email address.

Yes. Every batch of every RawLife product is independently tested by accredited third-party laboratories for purity, potency, and safety. We test for heavy metals, microbial contamination, and verify that what's on the label is what's in the product.

Most of our supplements are 100% vegan, including our Greens Superfood, Plant Proteins, Ashwagandha Complex, and all oral strips. Our Omega-3 capsules contain fish oil and our Colostrum Powder is derived from bovine sources. Each product page clearly lists all ingredients and dietary information.

We formulate to avoid common allergens whenever possible. Most products are free from gluten, soy, dairy, and nuts. However, some products are manufactured in facilities that also process these allergens. Please check the specific product page and label for detailed allergen information.

Yes. All RawLife products are made with non-GMO ingredients. We source organic ingredients wherever possible and never use genetically modified organisms in our formulations.

All RawLife products are formulated and manufactured in the USA in GMP-certified (Good Manufacturing Practice) facilities. Our raw ingredients are sourced globally from trusted, vetted suppliers who meet our strict quality standards.

Yes! Our products are designed to complement each other. Popular stacks include Greens Superfood + Plant Protein for a complete morning nutrition shake, and Ashwagandha + Omega-3 for stress and brain health. If you're on prescription medication, consult your healthcare provider before adding new supplements.

Subscribe & Save delivers your favorite products automatically every 30, 60, or 90 days at a 15% discount. You choose the frequency, and we handle the rest. Your subscription renews automatically, and you'll be charged and shipped on your selected schedule.

Absolutely. You have full control over your subscription through your account dashboard. You can pause deliveries, skip a month, change products, adjust frequency, or cancel entirely at any time. There are no commitments, penalties, or hidden fees.

Yes. Log into your account, go to Subscriptions, and you can swap products, change quantities, or add new items to your subscription at any time before your next renewal date.

You'll be charged on the same date each cycle (30, 60, or 90 days from your last order). You'll receive an email reminder 3 days before each charge so you have time to make any changes.

We offer a 30-day money-back guarantee on all products. If you're not completely satisfied for any reason, contact us within 30 days of receiving your order for a full refund. No questions asked — we want you to feel confident trying RawLife.

Email us at support@rawlifemd.com with your order number and reason for return. We'll send you a prepaid return shipping label. Once we receive the product back, your refund will be processed within 3-5 business days to your original payment method.

Yes. We understand you need to try a product to know if it works for you. You can return opened/partially used products within 30 days. We believe in our products and want you to try them risk-free.

Once we receive your return, refunds are processed within 3-5 business days. Depending on your bank or payment provider, it may take an additional 5-10 business days for the refund to appear in your account.

RawLife is an online-only brand. This allows us to cut out retail markups and pass the savings directly to you. All orders ship directly from our warehouse to your door.

You can reach us at support@rawlifemd.com or through our Contact page. Our support team responds within 24 hours on business days. For urgent orders, mention "URGENT" in your subject line.

Yes! If you're interested in stocking RawLife products in your gym, clinic, wellness center, or retail location, contact us at support@rawlifemd.com with subject "Wholesale Inquiry" and we'll send you our wholesale catalog and pricing.

We love working with wellness creators and health professionals. Visit our Affiliates page to learn about our partnership program, which offers competitive commissions on every sale you refer.

Absolutely. All transactions are processed through Shopify's secure checkout, which is PCI DSS Level 1 compliant (the highest level of security). We never store your credit card information. We also support Shop Pay, Apple Pay, Google Pay, and PayPal.