Delivery & peace of mind
Shipping & Returns
Fast, tracked delivery across the US — and a 30-day money-back guarantee on every order.
Shipping
Free standard shipping on every order over $50
Shipping Options
Standard Shipping
5–7 business days
Cost
Free
On orders over $50 · Otherwise calculated at checkout
Express Shipping
2–3 business days
Cost
Calculated at checkout
Based on your location and order weight
Order Timeline
Order placed
Confirmation email sent immediately
InstantProcessing
Prepared and sent to carrier
1–2 business daysShipped
Tracking number emailed to you
Email sentDelivered
Standard 5–7 days · Express 2–3 days
At your doorGood to Know
Where we ship
All 50 US states. International shipping coming soon — join our newsletter to be notified.
Weekend orders
Orders placed on weekends or public holidays begin processing the next business day.
Tracking
Tracking number arrives by email once dispatched. Allow 24 hrs for the first update to appear.
Lost or damaged?
Email us within 7 days of expected delivery. We'll reship or refund immediately.
Returns & Refunds
30-day satisfaction guarantee on every order
How to Start a Return
Email us your order number
Send a message to support@rawlifemd.com with your order number and reason for the return. One line is fine.
We send return instructions
Within 24 hours we'll reply with your return authorization and shipping instructions.
Ship the item back
Package it securely and send it back following our instructions. Keep your tracking number.
Refund processed
Once received and inspected, your refund is issued to your original payment method within 5–7 business days.
Return Eligibility
Items returned within 30 days of purchase
Unopened products in original packaging
Damaged or defective — full refund, no return needed
Sale items — eligible for store credit or exchange
Items returned after 30 days
Gift cards are non-refundable
Refund Timeline
Return request received
We email you return instructions
Item in transit
Ship it back with provided instructions
Item received & inspected
We confirm receipt and approve refund
Refund to original payment
Credited back to your card or PayPal
Need help with an order?
Our team responds within 24 hours, Monday–Friday.