Order status
Track Your Order
Shipping confirmation emails are sent within 1–2 business days of placing your order.
How to Track Your Shipment
Check your inbox
Look for a shipping confirmation email from RawLife. Check your spam folder if you don't see it — it sometimes lands there.
Click the tracking link
Your confirmation email contains a direct tracking link. One click takes you straight to your shipment status.
Follow your package
The carrier's page shows real-time updates as your order moves through the network toward your door.
Good to Know
Tracking email timing
Sent within 1–2 business days of your order. If it's been 3+ days, check your spam first, then contact us.
Standard delivery
Most orders arrive within 5–7 business days of shipping. Express options available at checkout.
Wrong address?
Email us immediately at support@rawlifemd.com — address changes must be made before the order ships.
Missing or damaged item?
We'll make it right. Email us with your order number and a photo — we'll reship or refund, no questions asked.
Tracking not updating?
Tracking links can take up to 24 hours to show movement after the first scan. If there's been no update for 5+ days, contact our team and we'll investigate with the carrier directly.