Hassle-free returns
Returns & Refunds
We stand behind every product we make. If it's not right for you, we'll make it right.
How to Start a Return
Email us your order number
Send a message to support@rawlifemd.com with your order number and reason for the return. No need to write an essay — one line is fine.
We send return instructions
Within 24 hours we'll reply with your return authorization and shipping instructions.
Ship the item back
Package the item securely and send it back following our instructions. Keep your tracking number.
Refund processed
Once received and inspected, your refund is issued to your original payment method within 5–7 business days.
Return Eligibility
Items returned within 30 days of purchase
Unopened products in original packaging
Damaged or defective items — full refund, no return needed
Gift cards are non-refundable
Items returned after 30 days
Sale items — eligible for store credit or exchange
Refund Timeline
Return request received
We email you return instructions
Item in transit
Ship it back with provided instructions
Item received & inspected
We confirm receipt and approve refund
Refund to original payment
Credited back to your card or PayPal
Ready to start a return?
Email us and we'll take care of you — no hoops, no hassle.
Email support@rawlifemd.com