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Help Center

Help Center

We're here to help. Find answers to the most common questions below, or reach out to our support team directly.

Orders & Shipping

  • How long does shipping take? Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days.
  • Do you offer free shipping? Yes! Free standard shipping on all orders over USD 50.
  • Can I track my order? Yes. You'll receive a tracking number via email once your order ships.
  • Do you ship internationally? We currently ship within the United States. International shipping coming soon.

Returns & Refunds

  • What is your return policy? We offer a 30-day satisfaction guarantee. Contact us within 30 days of purchase for a full refund or exchange.
  • How do I start a return? Email us at support@rawlifemd.com with your order number and reason for return.
  • When will I receive my refund? Refunds are processed within 5-7 business days after we receive your return.

Products

  • Are your products third-party tested? Yes, all RawLife products are tested for quality and purity.
  • Are your products vegan? Most of our products are vegan. Check individual product pages for details.
  • Can I take multiple supplements together? Generally yes, but consult your physician if you have medical conditions.

Still Need Help?

Contact our support team at support@rawlifemd.com or visit our Contact Us page.